Privacy policy
Last updated: January 1, 2026
1. Introduction
Thriving Automations LLC (“we,” “us,” or “our”) operates thrivingautomations.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
2. Information We Collect
Personal Information You Provide:
- Name, business name, email address, phone number
- Business details (type of business, lead volume, challenges)
- Any additional information you provide in forms or messages
Automatically Collected Information:
- Browser type, device information, IP address
- Pages visited, time spent on site, referring website
- Cookies and tracking technologies (see Section 5 for cookie controls)
How We Use Your Information
We use your information to:
- Respond to inquiries and schedule consultations
- Provide our automation services to clients
- Send service updates, invoices, and important notifications
- Improve our website and services
- Analyze website usage and performance
- Comply with legal obligations
We will NEVER sell, rent, or share your personal information with third parties for their marketing purposes.
Legal Basis for Processing:
- Consent (when you voluntarily provide information)
- Contract (when necessary to provide services)
- Legitimate interests (to improve services and communicate with clients)
These services have their own privacy policies. We only share information necessary for them to provide services. We do not control these third parties and are not responsible for their privacy practices.
4. Data Security & Storage
Security:
Your information is stored securely using industry-standard encryption and security practices. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss.
Data Retention:
- Marketing data: Retained until you opt out
- Client data: Retained for 7 years after service termination for tax and legal compliance
- Website analytics: Retained for 26 months
Data Transfers:
Your information may be transferred to and processed in locations outside of Illinois or the United States where our service providers operate. We ensure appropriate safeguards are in place.
Cookies:
Our website uses cookies to improve your experience and analyze usage. You can control cookies through your browser settings, though some features may not work properly if disabled.
Types of cookies:
- Essential cookies (required for functionality)
- Analytics cookies (understand site usage)
- Marketing cookies (track visits, if applicable)
Do Not Track: Our website does not currently respond to “Do Not Track” browser signals. You can disable tracking through browser settings.
5. Your Rights & Choices
All Users Have the Right To:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information (subject to legal retention requirements)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request your data in a structured format
- Restriction: Request limits on how we use your data
California Residents (CCPA Rights):
- Right to know what personal information we collect
- Right to delete personal information
- Right to opt-out of sale of personal information (we do NOT sell your information)
- Right to non-discrimination for exercising CCPA rights
To Exercise Your Rights:
Email: support@thrivingautomations.com
Response time: Within 30 days
6. Legal Compliance
Illinois Biometric Information Privacy Act (BIPA):
We do NOT collect, capture, or store any biometric information (fingerprints, facial recognition, retina scans, etc.).
Data Breach Notification:
In the event of a data breach affecting Illinois residents, we will notify affected individuals and the Illinois Attorney General as required by Illinois law.
Changes to This Policy:
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Material changes will be communicated via:
- Email to active clients
- Prominent notice on our website
Continued use of our services after changes constitutes acceptance of the updated policy.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy:
Thriving Automations LLC
Email: support@thrivingautomations.com
Website: thrivingautomations.com
For privacy-related complaints: Please contact us first. If unresolved, you may contact the Illinois Attorney General’s office.